Legal
Privacy Policy
This Privacy Policy explains how Navicosoft collects, uses, and protects personal information submitted through this customer portal.
Last updated: April 30, 2026
1. Information We Collect
We may collect contact details, submitted report content, attachments, communication logs, and technical metadata needed to deliver customer support and process abuse reports.
2. How We Use Information
- To review, investigate, and respond to abuse reports.
- To communicate status updates and support responses.
- To secure the platform and prevent fraud or misuse.
- To comply with legal and regulatory obligations.
3. Legal Basis and Retention
Data is processed for legitimate business purposes, contractual support delivery, and legal compliance. We retain data only as long as needed for operational, security, and legal requirements.
4. Data Sharing
We do not sell your personal data. Information may be shared with authorized personnel, service providers, or authorities when required to process requests, enforce policy, or meet legal obligations.
5. Security Measures
We apply administrative and technical controls designed to protect submitted data, including access control, monitoring, and secure infrastructure practices.
6. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, or request deletion of your personal data, subject to legal and operational constraints.
7. Policy Updates
We may revise this policy periodically. Material updates will be reflected on this page with a revised effective date.
Privacy Contact
Questions about this policy can be sent to hr.manager@navicosoft.com.